This update to the popular iPhone 6 Plus adds 3D Touch Control which lets users deliberately choose between a light tap, a press, and a “deeper” press, triggering a range of specific controls. Other notable additions include the Apple A9 chipset, and a 12MP rear camera with 4K resolution video recording as well as a 5.5-inch Retina HD display. This Amazon Certified Refurbished device has been refurbished at our approved repair center and comes with a 90-day return period. The phone may have minor cosmetic wear such as some light scratches on the screen and minor imperfections on sides and/or back. This device is unlocked for use with other GSM carriers such as T-Mobile & AT&T. Please check with your carrier to confirm compatibility. Includes A/C Adapter & Data Cable. Does not include headphones, SIM card, user manual, original box. Manufacturer’s warranty is not verified or implied. Please follow the following troubleshooting steps: 1. Disconnect the router for 10 seconds and connect it back again. 2. Check the the internet is working for other devices. 3. Check that the correct password has been placed and check if the WIFI is stating connected. 4. Check the device in another location to make sure this is not a router / modem issue. 5. If all does not work , please call 240-9129051 for device replacement.